Delta Air Lines’ maintenance division, Delta TechOps, has received certification from the International Standards Organization (ISO) for its Engine Maintenance and Landing Gear shops.
Delta TechOps is one of only a few airline maintenance, repair and overhaul (MRO) service providers to achieve this certification, which is an internationally tested framework designed to manage an organization’s processes and help generate a high quality product that satisfies customers’ expectations. The airline received ISO 9001 certification for its Component Maintenance shop in 2008.
“Our processes at Delta TechOps have been independently certified to be effective in delivering the highest quality and reliability products and services to our customers”, said Tony Charaf, president–Delta TechOps. “We are pleased to have our people and processes validated by this internationally recognized quality standard.”
Delta TechOps provides engine maintenance and propulsion engineering to a broad range of engines and auxiliary power units (APUs) for all common models of commercial aircraft. Delta TechOps’ Engine Maintenance division employs Lean/Six Sigma processes to provide flexible, comprehensive production planning of engines for Delta and other airlines and operators around the globe. Annually, the engine shop services more than 650 engines, with 300 plus customer engines in over 70 engine bays. Additionally, Delta TechOps houses five test cells and a state of the art Nondestructive Testing (NDT) facility. The organization also dispatches highly skilled Engine-On-Wing teams to engines needing repair while in service.
ISO 9001 is implemented in more than a million organizations in 176 countries and has a proven track record of leading companies to enhanced operations and improved performance and quality.
About Delta TechOps
Delta TechOps is the largest airline maintenance, repair and overhaul provider in North America, generating approximately $500 million in revenue in 2010. In addition to providing maintenance and engineering support for Delta’s fleet of more than 750 aircraft, Delta TechOps serves more than 150 other aviation and airline customers around the world, specializing in high-skill work like engines, components, hangar and line maintenance. Delta TechOps employs more than 9,600 maintenance professionals and is one of the world’s most experienced providers with more than seven decades of aviation expertise. More about Delta TechOps is available at deltatechops.com.
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